6.2 Feedback Loop

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Quality Assurance for Leaders of Professional Higher Education Institutions 6 Acting on Feedback 6.2 Feedback Loop

We will focus in this topic how to close feedback loop.

Start with watching this video from Sheila Heen, Harvard Law Faculty. This video will help you understand that the receiver of the feedback is important as a relationship with the world. Action on feedback has its challenges presented here. (20 min watching)

Reading

Start with short article from Tia Loukkola

– Why “closing the Feedback loop” by Tia Loukkola European University Associations 24th February 2021. (6 min reading)

Continue with the article from Saraha Watson, how feedback from studetents can improve HEI. (25 minutes reading)

6-CLOSING-THE-FEEDBACK-LOOP-ENSURING-EFFECTIVEDownload

Exercise:

Prepare your own form with 3 examples how to used feedback from stakeholders to improve process at your HEI (20 min work).

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