We will focus in this topic how to close feedback loop.
Start with watching this video from Sheila Heen, Harvard Law Faculty. This video will help you understand that the receiver of the feedback is important as a relationship with the world. Action on feedback has its challenges presented here. (20 min watching)
Start with short article from Tia Loukkola
Continue with the article from Saraha Watson, how feedback from studetents can improve HEI. (25 minutes reading)
Prepare your own form with 3 examples how to used feedback from stakeholders to improve process at your HEI (20 min work).